"Emdat" IT Sales Agent

http://madison.craigslist.org/tch/2817981014.html

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Job Title: Implementation Analyst Position (Fitchburg, WI)

Do you like working with clients? Can you walk a client though available options, understand their requirements, and implement those requirements to achieve their desired results? Do you have the patience and skill to train the end-user on how best to utilize an application for maximum benefit? Is every day the best day ever? If so, there is an Implementation Analyst position for you at Emdat, Inc.

Emdat designs, builds, and operates a series of applications to serve the Medical Transcription industry. Our clients are large transcription companies, who in turn, use our applications to provide transcriptions to Clinics and Hospitals. Emdat is the end-to-end technology solution that allows the transcription company to achieve operating efficiencies and deliver a superior product to their clients.

Emdat is looking for an Implementation Analyst in our Fitchburg, WI office. This is a new entry-level staff position that results from our continued growth. The Implementation Analyst works closely with new clients to teach them how to use the basic system as well as consults with existing clients on using more complex features. If you have the desired skills, we would like to hear from you. Please send a copy of your resume to jobs@emdat.com.
Compensation: Based on experience.

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This job vacancy for “implementation analyst” reads more like a sales position. Although commission is not mentioned under compensation, the basic sales process of learning your customer’s needs and then selling the appropriate service(s) and/or product(s) is sales by any name. I checked Emdat’s website to check for other job titles held by its staff, but Emdat does not list any vacancies on its field-facing site.

I did come across a description of its medical transcription data interchange solutions. The disparate names take some getting used to because I imagine most people think “boy band which was popular a decade ago” when they hear the name of Emdat’s “InSync” service (which is trademarked as a network technology and hence is not an infringement upon the “NSync” musical entertainment trademark). At least the Emdat “Shadowlink” service, although shadily named, avoids an implicit association with a pop band.

I know that a magnetic personality helps a salesperson succeed, but requiring the client to believe, “…Every day (is) the best day ever,” is patently ridiculous. Why? Because only an irrational salesperson would really believe that a slow day in sales, as totaled by the close of business, is better than a prior day on which he/she made landmark sales. This Pollyanna outlook can also reduce the salesperson’s credibility, because for many in the medical profession, a given “today” is not the best ever.

Imagine if the salesperson said, “Today is the best day ever to buy our medical transcription application!” when in fact the acquisitions coordinator listening to the spiel has a million other things on his/her mind (which typically indicates an irritatingly hectic day rather than the perfect day). It is subtle behaviors such as stating assumptions about the buyer which bring pause about the seller’s claims about services and products: Under what assumptions are those claims true?

"Jenny Craig" Weight Loss Consultant / Sales Agent

https://jennycraig.greatjob.net/jobs/JobDescRequestAction.action;jsessionid=1F72F6C1A0340C8FD26DD83798FA6142?PSUID=ad770843-8fed-46ca-9d97-0572165cc496

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"Job Title: Weight Loss Consultant

Description: If you're looking for a fantastic career with a fast paced company, then you've come to the right place. As a Jenny Weight Loss Consultant you will be the most critical link in ensuring that our clients have a rewarding experience that will keep them coming back and reaching their healthy weight goals. You will help our clients face the challenges of maintaining a healthy lifestyle through empathy, customer service, and an assortment of great Jenny products. You will be responsible for talking with your clients for weekly one-on-one consultations, keeping clients motivated, and recommending various menu options and tools.

We offer a competitive compensation package that combines hourly salary plus a commission structure that rewards based on performance. The hourly salary varies by market and there is no cap on commission earnings. Our benefits package also includes medical, dental, vision, a prescription drug plan, paid time off and a 401(k) plan, and a flexible spending account. We also provide regular paid training and we promote from within. For candidates living and applying for a Jenny job in Massachusetts, the first year of benefits does not satisfy the Massachusetts mandatory minimum insurance requirements. For candidates living and applying for a Jenny job in New Hampshire, benefits are offered if full-time service is maintained after 14 months.

Qualified candidates will possess excellent customer service, sales, and communication skills to work both over the phone and in person with our clients. Our consultants serve as positive role models for their clients in the pursuit of individual weight loss goals. We require our Consultants to possess either a high school diploma or a G.E.D."

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The job requirements reveal that each “weight loss consultant” is actually a salesperson who must convince people that the Jenny Craig program will somehow compensate for their prior lack of willpower and discipline in the matters of diet and exercise. Much success for those in the program is due to being badgered by the consultant to eat lower-calorie foods and smaller portion sizes, akin to a diet police. The job description refers to this as “empathy and customer service.”

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So how does the Jenny Craig diet differ from generic diets? Instead of buying any old “light” ice cream or reduced-calorie casserole, the client buys specially branded food stuffs. It is the job of the weight loss consultants to convince the client that the product differences go beyond the mere names of the “assortment of great Jenny products.”

I suspect there is a fine balance between selling enough tasty Jenny food to make the sales quota while limiting the individual’s daily consumption. After all, a dieter who likes a diet program for the delicious food is at risk for purchasing more products than the program recommends consuming and hence would gain weight, eventually stop the diet program due to failure, and finally order the food just for pleasure and not for dieting purposes. I know that Jenny Craig frozen food products are available in most grocers, and so the weight loss consultant must do more than shill food to persuade the client to renew his/her program contract.

There is an unstated job requirement which nonetheless may be inferred: Considering how the consultants must “serve as positive role models…(of) individual weight loss goals,” it may be surmised that each consultant must at least look like he/she lives the Jenny Craig lifestyle. Applicants with over 10% body fat need not apply!